"They came and did a check over on the gas fireplace. It went good. He was quick. He was clean. He answered all the questions I asked him. He was professional looking and acting too. It took about a half hour to forty five mintes".
" Thanks for being so nice to work with. It's so good to work with someone who cares as much as you do. Your positive approach and your attention to detail makes a real difference in everything you do. Thank you so much for your help with my pellet stove. It is now working great and putting out much heat. The combustion fan was the trick. Warm house :)
We recenty purchased a home near Stanwood and as the weather got chilly we decided to have our gas fireplace checked out and recieve maintenance before we started to use it.
It was easy to make an appointment and the guy showed up on time and was friendly. He had our fireplace checked out in about 30-45 minutes and left the place clean after having to vacuum the soot out. He also helped educate me on how to use the fireplace.
Thanks for your help
Very impressed after a visit today for a 1998 gas stove that has the pilot light going but no ignition, munual or electric. The admin partner on the phone scheduling the appt was knowlegable and reassuring. The gentleman who made the service call cleaned the stove to be sure something wasn't clogged or needed a simple part from his truck. He showed me his equipment showing the unit was dead, not a surprise :) Specail ordered the unit and while we've been put on the next available appt on the schedule, he promosed if there is a concellation or a way he will come out to install. No payment for this service or the part until it's installed and no subsequent visit charge.
Our issue is mid-resolved, but I feel good about thier service. ( recommended by a other fireplace shop who couldn't come for days,and we also trust), and will recommend wholeheartedly so far:)
A special thank you for the wonderful job you did restoring my gas fireplace to such beauty.
I appriciate your workmanship!